OGWU, OJOCHONU EMMANUEL

Mathematics Graduate | Aspiring Customer & Corporate Services Professional

About

Dynamic Mathematics graduate with a strong analytical foundation, seeking to leverage problem-solving and interpersonal skills in customer and corporate services roles. Eager to contribute to organizational success by delivering exceptional customer experiences, building strong brand image, and driving results through a passionate, detail-oriented approach. Adept at communication, data interpretation, and fostering positive relationships.

Work Experience

Examination Officer (National Youth Service Corps)

Command Science Secondary School (boys), Shagari, Sokoto

May 2023 - May 2024

Sokoto, Sokoto State, NG

Managed examination processes and logistics for a secondary school during National Youth Service Corps, ensuring integrity and efficient administration of assessments.

  • Coordinated comprehensive logistics for multiple examination cycles, ensuring timely and accurate delivery of assessment materials for over 500 students.
  • Maintained strict adherence to examination protocols, enhancing the integrity and fairness of the assessment process.
  • Collaborated effectively with teaching staff and administrative personnel to streamline examination procedures and resolve operational issues.
  • Managed and organized confidential student data and examination records, ensuring accuracy and security.
  • Implemented efficient record-keeping systems for exam results, improving data accessibility for academic reporting.

Education

Mathematics

Ahmadu Bello University

Second Class Lower

Sep 2017 - May 2024

Zaria, Kaduna State, NG

General Studies

ST. Kizito Minor Seminary

Sep 2011 - Jun 2017

Idah, Kogi State, NG

Primary Education

Federal Polytechnic Staff Primary School

Sep 2005 - Jun 2011

Idah, Kogi State, NG

Languages

English

Skills

Communication

  • Written Communication
  • Verbal Communication
  • Active Listening
  • Interpersonal Communication
  • Stakeholder Engagement

Leadership & Teamwork

  • Team Leadership
  • Motivation
  • Goal Setting
  • Collaboration
  • Conflict Resolution

Problem Solving

  • Critical Thinking
  • Analytical Reasoning
  • Solution Development
  • Root Cause Analysis
  • Decision Making

Organizational & Administrative

  • Process Optimization
  • Project Coordination
  • Time Management
  • Data Management
  • Record Keeping
  • Efficiency Improvement
  • Office Administration

Technical Skills

  • Microsoft Office Suite
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Data Entry
  • Digital Literacy

Analytical Skills

  • Data Analysis
  • Quantitative Analysis
  • Statistical Reasoning
  • Logical Reasoning

Customer Service

  • Customer Relationship Management (CRM)
  • Service Delivery
  • Issue Resolution
  • Client Support
  • Customer Experience (CX)

Interests

Travel

  • Global Cultures
  • Exploration
  • Cultural Immersion

Reading

  • Lifelong Learning
  • Current Affairs
  • Personal Development

Networking

  • Relationship Building
  • Professional Development
  • Community Engagement